Digital transformation is not a ‘should I’ business question. It is an ‘I will’ business statement. It is a new market reality driven by your customers who want access to services anytime, anywhere and in every format.
To capture those leads and convert them, you will need a digital transformation with a highly compelling customer experience (UX). To create a lean, mean digital combat machine, it is advisable to use professionals in a digital agency in Melbourne.
The International Data Corporation (IDC), Massachusetts, USA, forecast two-thirds of the Forbes Global 2,000 companies will change to a majority digital strategy by the end of 2021.
Your Digital Status
While the top runners are ahead, as expected, almost 50% of the ‘rest of the business world’ has not even started with expected business losses within a year due to this. But you’re reading this, so let’s change that outcome now!
At Bizuter, we want to champion the digital transformations of small businesses. We have multiple easy-to-use tools for you, some of which we are offering for free to get you over that first nail-biting step!
But first, let’s explain this big transformation.
What Is Digital Transformation?
Synopsis: It changes the way a business interacts with its customers and the experience they give their customers at each interaction.
When you get it right, your customers are fully engaged, which means they are 6 times more likely to try a new product and 200% more likely to buy with 60% more spend per purchase.
Getting Started With Digital Transformation
To help you succeed, we have mapped out a path to digital success in our free E-book: The Roadmap to Success. Ultimately, your journey starts with a strategy.
Digital Transformation Strategy
It’s time to work with your digital champion team to design new experiences that meet your customers’ demands.
Having the right technology is fundamental, as there is too much to do too quickly to meet the market needs.
You will need SaaS applications, big data analytics, web and mobile apps, digitally recording all touch-points to create a 360-degree view of your customer, but the technology must be personalised.
It must ALSO be seamless, with responses after-hours and on weekends from any point of contact.
This, in its entirety, creates your digital profile – and that is the very simplified overview of the creation of your buzzing, multi-limbed, powerful digital machine.
Digitally transforming your business is complex and will need a professional team. A professional would give you tips on cloud solutions first to avoid on-site solutions costs. They will show you how to leverage your CRM data to develop amazing customer experiences. They will ensure your new digital landscape will delight customers and knock the competition out of the park.
Contact our team to kick start your digital transformation with our powerful digital tools and watch your business fly! Our E-book:The Roadmap to Success, is our first tool for you to unlock your new success levels.